OPERATING SYSTEMS AND SOFTWARE POSE SOME OF THE GREATEST OPERATIONAL CHALLENGES TO USERS ON A DAILY BASIS.
That’s why Hexa IT takes vendor relationships, engineer accreditation and software support services so seriously. One of the traditional complaints leveled at IT companies has been the unwillingness of hardware support providers to communicate with software vendors, effectively creating a ‘no man’s land’ for the user whenever certain types of fault arise. But Hexa IT clients will never suffer this frustration.
With the proliferation of hosted applications and Software as a Service (SaaS), cloud computing is becoming a reality for more and more SA businesses. Hexa IT offers a comprehensive range of cloud products including cloud email, Office365 and online storage.
WE’LL TALK TO YOUR VENDORS
Upgraded operating systems and Windows security patches can cause a variety of problems for application software. Hexa IT always tries to avoid such issues by speaking directly with software vendors prior to any planned system upgrade or migration. But if problems do arise, we’ll liaise with their support teams on your behalf, leaving you to concentrate on your work.
Dedicated account managers work with all Hexa IT support customers to consult and advise on every aspect of their network including license management and compliance.
hat’s because we’ll support virtually any business software from Microsoft and Apple through to virtualization products, security software and applications. If our own technicians cannot directly support your key business applications, we’ll ensure you have adequate support from your vendor and we’ll liaise with them on a technical level whenever the need arises.
SUPPORT SOFTWARE INCLUDES:
- Windows Operating Systems
- MS Small Business Server
- Microsoft Server and Exchange
TALK TO HEXA IT ABOUT SOFTWARE
Our consultants are standing by to discuss your needs.